Frequently Asked Questions
Understanding property surveys, valuations and specialist reports can feel overwhelming, so we have brought together answers to the questions we are asked most often.
Frequently Asked Questions
What type of survey do I need for my property?
The right survey depends on the age, style, condition and complexity of the property you are buying. Modern homes in reasonable condition usually require a Level 2 Home Survey, while older, altered or more complex buildings benefit from a Level 3 Building Survey. A Level 1 Survey is suitable for newer properties that appear to be in good order. We are always happy to advise based on the specific property and your level of confidence as a buyer.
How long does a survey or valuation take to complete?
Most inspections take between one and three hours depending on the size and complexity of the property. After the visit, the report is written up with care and detail. Valuations are typically turned around quickly, whereas Level 2 and Level 3 surveys may take a few extra days due to the depth of reporting involved. We provide clear timescales at the point of instruction and keep clients updated throughout.
Can I speak to the surveyor after receiving the report?
Yes. We actively encourage clients to speak with the surveyor after reading their report. This allows you to ask questions, gain clarity on any issues identified and discuss possible next steps. Many clients find this follow up discussion invaluable, especially when navigating negotiations or budgeting for future repairs.
Do surveys include a valuation?
Level 1, Level 2 and Level 3 Building Surveys do not include a valuation as standard, but one can be arranged if required. We will always explain the difference between condition surveys and valuation reports, so you receive the service most appropriate for your needs.
Will the survey identify hidden or concealed defects?
A survey covers all accessible areas that can be inspected without causing damage. If something is concealed behind finishes, furniture or fitted elements, this may not be visible. However, surveyors are skilled at recognising the signs of underlying issues and will highlight potential risks or recommend further investigation where appropriate. The report will always be transparent about limitations and likely implications.
Can a survey help me renegotiate the purchase price?
Yes. Many buyers choose to renegotiate after receiving their survey if issues or repair costs are identified. A survey provides independent evidence that can support these discussions and help you make a more informed decision. While renegotiation is not guaranteed, clear information often strengthens your position and avoids unexpected future expenses.
Are your valuations accepted by solicitors and housing associations?
Yes. All valuations are carried out by RICS Registered Valuers and follow Red Book standards, meaning they meet the professional requirements of solicitors, housing associations and HMRC. Our valuations are fully recognised for legal, tax and shared ownership purposes.
What information do you need before carrying out a survey or valuation?
We typically require the property address, access details, any estate agent or vendor contact information, and confirmation of the service you require. For valuations, it can also be helpful to know if the property has been extended, significantly altered or if any specific purpose applies, such as Help to Buy, probate or taxation. We handle the rest and will contact the relevant parties to arrange access.
What happens if the survey identifies significant problems?
If the report highlights major concerns, we provide clear advice on the nature of the issue, the likely implications and recommended next steps. This may include obtaining specialist reports, budgeting for repairs or reconsidering the purchase. Our role is to help you understand the severity of the findings so you can make a confident and well informed decision.
How much does a survey or valuation cost?
Fees vary depending on the type of service, the size and complexity of the property and the location. Level 1 surveys, Level 2 surveys, Level 3 Building Surveys and specialist reports are all priced differently because of the time, detail and expertise involved. We provide clear fixed quotations with no hidden costs, and our fees always reflect the professional care, independence and detail required by RICS standards.
What types of commercial properties can you survey?
We undertake Commercial Building Surveys on a wide range of properties, including offices, retail units, industrial premises, warehouses, mixed-use buildings and leisure facilities. Each survey is tailored to the property’s age, construction, condition and intended use, providing practical advice relevant to your requirements.
When should I arrange a Commercial Building Survey?
A Commercial Building Survey is recommended before purchasing, leasing or investing in a commercial property. It helps identify existing defects, potential repair costs and future maintenance obligations, allowing buyers, landlords and tenants to make informed decisions and negotiate terms where appropriate.
Our Professional Surveying Services
Clear, independent property advice from experienced Chartered Surveyors serving Bolton, Leigh, Wigan and the wider Greater Manchester area.

Residential Surveys
- RICS Level 1, Level 2 and Level 3 surveys
- New Build Snagging Surveys
- Prime Residential Surveys

Commercial Surveys
- Commercial Building Surveys
- Dilapidations
- Schedules of Condition
- Planned Preventative Maintenance
- Projects & Contract Administration
- Technical Due Diligence

Specialist Reports
- Structural Reports
- Specific Defect Reports
- Damp & Timber Surveys
- Roof Surveys
Trusted by Homeowners In the north west
Trusted property advice starts with honest feedback. Here are a few comments from clients who relied on our expertise to guide their property decisions and left feeling informed, confident and fully supported throughout the process.
EXCELLENT Based on 59 reviews Posted on Dave ByrneTrustindex verifies that the original source of the review is Google. These guys did a survey for us on the house we're planning to buy - Very quick turnaround, thorough and professional work!Posted on Lucy HTrustindex verifies that the original source of the review is Google. 2025 - I used them again when moving house, same excellent turnaround and thoroughness of their report. 2020 - Absolutely fantastic service, they did a homebuyers report for me on Friday and had it in my inbox by Tuesday! Report was thorough and went above and beyond. Cannot recommend enough!Posted on Sean HarrisonTrustindex verifies that the original source of the review is Google. Had a mid-level survey done for a house we are purchasing. The survey was very detailed but in a layout which was easy to follow and understand. They were always easy to contact and happy to respond to any queries. Would definitely recommendPosted on Nigel StreetTrustindex verifies that the original source of the review is Google. I can highly recommend John Brownlow at Edward Genesis. I’ve had a number of surveys over the years conducted by large corporate companies and I’ve found to my cost that they often fall short. Edward Genesis on the other hand are exceptionally thorough and the report compiled by John was detailed accurate and exceptionally well written. It also contained clear pictures to highlight any issues of concern. Overall excellent service and I would definitely use them in the future.Posted on CASA DE LOS CUATRO VIENTOSTrustindex verifies that the original source of the review is Google. We had a Level 3 survey carried out by Mr Brownlow from Edwards Genesis as well as a valuation. From beginning to end, we received nothing but exceptional service. Mr Brownlow was professional and kept us updated about when he would be conducting the survey, once it was completed and the expected wait for the report. The Level 3 report itself is of exceptional quality. It contains a lot of detail about the surrounding area and about the property we are wanting to purchase. This survey has saved us a lot of money because although the house looks immaculate and well presented, it is potentially a lemon and super overpriced. I am most grateful for Edwards Genesis’ help and support during this process.Posted on Jack O'SullivanTrustindex verifies that the original source of the review is Google. Highly recommend these guys. Professional & honest, start to finish.Posted on Herve MugandaTrustindex verifies that the original source of the review is Google. Really efficient and professional service provided by Edward Genesis team for a H2B redemption report. The appointment was straightforward, and they were happy to accomodate an earlier appointment time for us. They also provided good professional advice on the whole process. 5 stars!Posted on P dRTrustindex verifies that the original source of the review is Google. Smashing, what else is there to say, chose them!Posted on Ellie DaviesTrustindex verifies that the original source of the review is Google. I couldn’t recommend John and Edwards Genesis enough! When first getting in contact to get a quote, now to getting the survey results and ringing to ask for advice John has always been really helpful and happy to answer any queries. For a level 2 it only took 3 days to get the report which was very detailed. Also a very fair price compared to other quotes I got. Thankyou!Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

Areas We Cover Across the North West
We proudly provide surveys, valuations and specialist reports throughout Greater Manchester, Cheshire and the wider North West. With deep local knowledge and decades of experience, we deliver clear, independent advice wherever you need us.

